Accessibility Statement

We want as many people as possible to be able to use this website. ​

Our Commitment to Accessibility ​

At Somerset Surgical Services, we are committed to ensuring that our services are accessible to everyone. We strive to follow best practices and adhere to the latest accessibility standards so that all patients, carers, and visitors can easily use our services.​

Website Accessibility ​

Our website has been designed to be as accessible as possible. ​

Physical Accessibility ​

We are dedicated to making our partner locations accessible to all visitors, including:​

• Step-free access and automatic doors at main entrances at our clinic locations.​
• Accessible toilet facilities.​
• Hearing loop systems at reception desks.​
• Disabled parking spaces close to entrances wherever possible.​
• Assistance dogs are welcome at all our clinic locations.​

If you require additional support when visiting our facilities, please contact our Patient Administration Team in advance at bft.somersetsurgicalservices@nhs.net or 01934 881327.​

Accessible Information ​

We want to ensure that you receive information in a format that meets your needs. We can provide:​

• Large print, Braille, or easy-read materials.​
• British Sign Language (BSL) interpreters.​
• Face-to-face, telephone, and video interpretation services for non-English speakers.​

​To request accessible communication support, please contact us via email at bft.somersetsurgicalservices@nhs.net

Feedback and Improvements ​

We are continuously working to improve accessibility across our services. If you have any suggestions or need assistance, please contact our Administration Team on the email below. ​

Your feedback helps us to create a more inclusive environment for all.​

Thank you for helping us make Somerset Surgical Services accessible to everyone.​