Frequently Asked Questions

Yes, you will be recognised as an NHS patient.

The service is consultant-led. Your Consultant will see you at your outpatient consultation and perform your procedure (should one be clinically required).​

​The Somerset Surgical Services administration team is responsible for ensuring your GP or any other relevant health care professional receives prompt information regarding your episode of care.​
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You will have a designated Pathway Co-ordinator who is responsible for ensuring your GP or any other relevant health care professional receives prompt information regarding your episode of care. They will manage the organisation and administration of your care throughout your pathway.​

If you are staying overnight following your procedure, you will be admitted to the appropriate ward at Weston General Hospital.​

Yes, the main car park is situated at the front of Weston General Hospital, and charges are applicable. Disabled parking is available at the hospital.  There is also street parking outside of the hospital grounds. See our Location & Maps page for more detailed information about Weston General Hospital and our other locations.​

Visitors may come into the hospital as per the current visitor policy. Please click this link to the trust page.​

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Somerset Surgical Services is pleased to confirm we are compliant with the Department of Health’s policy to eliminate mixed sex accommodation, except when it is in the patients overall best interest, or reflects their personal choice.​

Sharing with members of the opposite sex will only happen for clinical necessity in areas such as the post operative recovery suite, high dependency or critical care unit. Patients nursed in this area will be moved as soon as the requirement for enhanced nursing is no longer required and the patient​

In case of an emergency situation:

You should call 999. This might mean that you are experiencing unexplained significant bleeding or severe/acute pain.

Should you experience a complication related to your treatment that you feel warrants urgent attention:

• Attend your local Accident and Emergency Department/Urgent Care Centre.

Should you develop any other problems following your discharge please contact:

• Your own General Practitioner by appointment.
• NHS 111 (for advice out of hours).
• SSS office – 01934 881332 (Mon – Fri 8:30 -5:00).

Should you develop any issues following your procedure, and have to attend any of the above services, please notify the SSS office on the number provided to ensure the episode is recorded in your medical records