Patient Feedback

‘All the staff were 1st class polite, factual and efficient. The specialist was top notch!’

Patient Feedback.

We are sharing feedback from our patients via surveys, letters, cards and comments direct to the clinical team.

The Family and Friends Test is a national test of patient satisfaction levels required of all NHS Providers of care and we are proud that our results for the past three years show that 96.6% of our NHS patients reported as being either extremely likely or likely to recommend Somerset Surgical Services to their friends and family.

‘Excellent service, wonderful reassuring & smiling team, me & my husband have been very impressed, thank you’

‘All the staff were kind, helpful and attentive. The procedure was quick with no unnecessary waiting or delays’

‘All my treatment was dealt with very efficiently and Dr Mason was very through with tests and treatment, very satisfied with it’

‘Everyone was fantastic, really lovely and nothing was too much trouble. Thank you’

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