Contact us on:
01934 881332Survey Results
Survey Results
Why Patient Satisfaction Surveys Are Conducted
As an NHS provider, patient satisfaction surveys are essential for evaluating the quality of care and improving services. These surveys help collect valuable feedback from our patients about their experiences, allowing us to improve services and enhance patient-centred care.
96.4%
Of our patients would recommend us to friends and family
Sample period:
Sample period: April 2025 to March 2026
Inpatient Surgery Survey Results
Inpatient Surgery Survey Results
April 2025 - June 2025
100%
Would you recommend Somerset Surgical Services to friends and family
94%
Did we provide enough information in advance about your surgery, ward routine
100%
Did the SSS Consultant have time to advise you, answer your questions and explain the benefits and the risks of your treatment?
100%
Did the nursing staff respond promptly and compassionately throughout your visit?
68%
Were you discharged from DCU/Ward without undue delay?
97%
Did you feel that your needs were met with regards to PAIN RELIEF:
100%
Did you feel that your needs were met with regards to HYDRATION:
94%
Did you feel that your needs were met with regards to NUTRITION:
97%
How would you rate your experience today? Based on patients choosing GREAT or GOOD.
100%
Did the SSS administration team respond to your requests in a helpful and prompt manner?
90%
Did we explain to you how your personal information is managed and protected whilst you are under our care?
July 2025 to September 2025
98%
Would you recommend Somerset Surgical Services to friends and familly
92%
Did we provide enough information in advance about your surgery, ward routine
100%
Did the SSS Consultant have time to advise you, answer your questions and explain the benefits and the risks of your treatment?
99%
Did the nursing staff respond promptly and compassionately throughout your visit?
73%
Were you discharged from DCU/Ward without undue delay?
95%
Did you feel that your needs were met with regard to PAIN RELIEF
99%
Did you feel that your needs were met with regard to HYDRATION
94%
Did you feel that your needs were met with regard to NUTRITION
96%
How would you rate your experience today? Based on patients choosing GREAT or GOOD.
100%
Did the SSS administration team respond to your requests in a helpful and prompt manner?
89%
Did we explain to you how your personal information is managed and protected whilst you are under our care?
October 2025 to December 2025
97%
Would you recommend Somerset Surgical Services to friends and family
92%
Did we provide enough information in advance about your surgery, ward routine
99%
Did the SSS Consultant have time to advise you, answer your questions and explain the benefits and the risks of your treatment?
100%
Did the nursing staff respond promptly and compassionately throughout your visit?
75%
Were you discharged from DCU/Ward without undue delay?
97%
Did you feel that your needs were met with regard to PAIN RELIEF
99%
Did you feel that your needs were met with regard to HYDRATION
95%
Did you feel that your needs were met with regard to NUTRITION
96%
How would you rate your experience today? Based on patients choosing GREAT or GOOD.
98%
Did the SSS administration team respond to your requests in a helpful and prompt manner?
89%
Did we explain to you how your personal information is managed and protected whilst you are under our care?
January 2026 to March 2026
96.4%
Would you recommend Somerset Surgical Services to friends and family
90%
Did we provide enough information in advance about your surgery, ward routine
99%
Did the SSS Consultant have time to advise you, answer your questions and explain the benefits and the risks of your treatment?
97.8%
Did the nursing staff respond promptly and compassionately throughout your visit?
74%
Were you discharged from DCU/Ward without undue delay?
96%
Did you feel that your needs were met with regard to PAIN RELIEF
99%
Did you feel that your needs were met with regard to HYDRATION
94%
Did you feel that your needs were met with regard to NUTRITION
96%
Did the SSS administration team respond to your requests in a helpful and prompt manner?
88%
Did we explain to you how your personal information is managed and protected whilst you are under our care?
Consultant Team
Somerset Surgical Services have several clinic locations in well known established Health Centres.
Our Consultants
