Contact us on:
01934 881332Survey Results
Survey Results
Why Patient Satisfaction Surveys Are Conducted
As an NHS provider, patient satisfaction surveys are essential for evaluating the quality of care and improving services. These surveys help collect valuable feedback from our patients about their experiences, allowing us to improve services and enhance patient-centred care.
97.9%
Of our patients would recommend us to friends and family
Sample period:
January - March 2026
Outpatient Survey Results
Outpatient Survey Results
April 2025 - June 2025
98%
of our patients would recommend us to friends and family
95%
was your waiting time reasonable
99%
Did the outpatient nursing staff respond promptly and compassionately throughout your visit?
100%
Did we provide you with enough information regarding your onward care?
97%
How would you rate your experience today? Based on patients choosing GOOD or VERY GOOD.
100%
Did the SSS administration team respond to your requests in a helpful and prompt manner?
78%
Did we explain to you how your personal information is managed and protected whilst you are under our care?
July 2025 - September 2025
98%
of our patients would recommend us to friends and family
96%
Was your waiting time in clinic reasonable?
99%
Did the SSS Consultant have time to advise you, answer your questions and explain the benefits and the risks of your treatment?
100%
Did the outpatient nursing staff respond promptly and compassionately throughout your visit?
99%
Did we provide you with enough information regarding your onward care?
97%
How would you rate your experience today? Based on patients' choices of GOOD or VERY GOOD.
99%
Did the SSS administration team respond to your requests in a helpful and prompt manner?
79%
Did we explain to you how your personal information is managed and protected whilst you are under our care?
October 2025 - December 2025
98%
of our patients would recommend us to friends and family
96%
Was your waiting time in clinic reasonable?
98%
Did the SSS Consultant have time to advise you, answer your questions and explain the benefits and the risks of your treatment?
100%
Did the outpatient nursing staff respond promptly and compassionately throughout your visit?
98%
Did we provide you with enough information regarding your onward care?
97%
How would you rate your experience today? Based on patients' choosing GOOD or VERY GOOD.
99%
Did the SSS administration team respond to your requests in a helpful and prompt manner?
74%
Did we explain to you how your personal information is managed and protected whilst you are under our care?
January 2026 to March 2026
97.9%
of our patients would recommend us to friends and family
96%
Was your waiting time in clinic reasonable?
98%
Did the SSS Consultant have time to advise you, answer your questions and explain the benefits and the risks of your treatment?
99.6%
Did the outpatient nursing staff respond promptly and compassionately throughout your visit?
98%
Did we provide you with enough information regarding your onward care?
97%
How would you rate your experience today? Based on patients choosing GOOD or VERY GOOD.
99%
Did the SSS administration team respond to your requests in a helpful and prompt manner?
75%
Did we explain to you how your personal information is managed and protected whilst you are under our care?
Consultant Team
Somerset Surgical Services have several clinic locations in well known established Health Centres.
Our Consultants
